- I received an e-mail/postcard/phone call from someone asking for personal information and saying they are working with the Bull Dog Alumni Association and Columbus North High School. Is this legit – or is it a phishing scam?
It’s legit. We are working with a company known as PCI (Publishing Concepts) to produce a new, updated Bull Dog Alumni Directory. PCI works with hundreds of schools and other organizations each year to publish directories – and has been in business for almost 100 years. We worked with Harris Connect – which is now part of PCI – to produce Directories in 2008 and 2013. Their experience verifying and updating alumni information will improve our ability to stay in touch with Bull Dog alumni.
Here is what the legitimate e-mails and postcards look like:
- Why is the Bull Dog Alumni Association doing this?
We think this is the best way to improve the accuracy of our alumni database so we can improve communications among Bull Dogs. We also hope that alumni appreciate the opportunity to purchase directory and merchandise packages. Money from sales of directories and merchandise does not go to the Alumni Association, but funds all the work and materials necessary to verify and update information and publish the directory.
- Why should I verify or update my information?
It helps us communicate and engage with more Bull Dog alumni allowing you to stay up to date with your school, your alumni association, and your fellow alumni.
- Is my personal information secure?
We will not ask for – and you should not provide – identity or financial information like social security or bank account numbers (except if you choose to purchase a directory or merchandise package via credit/debit card). PCI and your alumni association are committed to protecting your contact information. Names, addresses, and graduating class information provided to PCI will be held confidential except for their use in the preparation of the directory and except as required by law.
- How do I verify or update my information?
If you received a yellow post card or an email with a telephone number, just call the number to speak with a live PCI representative working on behalf of the alumni association. They will verify the information currently on file and make any updates that are necessary. If you received an email with an embedded link, you can click the link to access and review your information. If you did not receive a post card or email, you can call 855-357-6967, to reach a PCI representative dedicated to the Bull Dog Alumni Association Directory project.
- Can I choose what information prints in the Directory?
Yes. When you call to update your information, you can tell the representative if you prefer to exclude specific contact information. You may also communicate your preferences by calling PCI’s Client Service Help Desk at 1-800-982-1590 and identifying yourself as part of the Columbus North High School Directory project.
- If I call to verify or update my information, am I obligated to purchase a directory or merchandise package?
No. When you call, the representative will offer you a range of options, but you are under no obligation.
- Can anyone purchase a directory?
No. The finished directory will be available for sale only to Columbus High School and Columbus North High School alumni.
- When will I receive my directory?
The complete verification, updating, and publishing process takes about 12 months from the time that the first emails and post cards go out. So, we expect finished directories to begin shipping to alumni in late 2022.
- Can I cancel or adjust the directory/merchandise order that I made over the phone?
Yes. Up until the time when directories and merchandise are produced (before June, 2022), you may cancel or adjust your order by calling PCI’s Client Service Help Desk at 1-800-982-1590.